Please note that a valid credit/debit card is required to secure your booking even if you are paying cash, due to bank charges there is a charge of 3% made on all credit cards, no charge for debit cards. 2 night minimum at weekends and 3 nights minimum at bank holidays.

On receipt of a valid credit or debit card number we will confirm your stay. We require start/expiry dates, 3 digit security number (last 3 on signature strip) and the postal code and house number relating to the card. For Bookings made more than 8 days in advance of arrival a deposit equal to first night will be taken from your credit/debit card at the time of booking with the balance payable on departure. Payment in full will be required if the booking is made within 7 days of arrival. We will send you an email confirming the booking and letting you know what the outstanding balance is.

Once you have booked your stay, our agreement is a legal contract. If you need to cancel please contact us immediately. For cancellations with more than 14 days notice from the arrival date, there will be a £25 administration charge. For cancellations made after this time or if you leave early for any reason, if we fail to relet the room you will be liable for the total amount of the stay , or by failing to take up the booking without cancelling you will be liable for the total amount of the stay. For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Use of the Car park is Free, however we only have enough spaces for 1 car per room. Please note that the car park is for CARS only, NO vans, trucks or Trailers. (oversized 4x4 vehicles may have difficulty parking onsite)

Because we want ALL of our guests to relax and enjoy their stay , we will not accept bookings with children under the age of 10 years or with pets of any kind.

Breakfast is served in the dining room between 8:30am and 9:30am only, with a last cooked breakfast order taken at 9.15.

We are an entirely NON SMOKING establishment and that smoking is NOT PERMITTED anywhere within the building. Any Guests causing us suspicion of smoking in their rooms will be asked to leave and the booking will be cancelled with all charges due plus a room cleaning/loss of revenue charge of £100 (a room that smells of smoke may not be able to be re-let until the smell is cleared).
If you smoke in the room and we do not identify it until you have checked out, your card details will be charged with the additional nights charges as detailed above.

We do not tolerate any Smokers who continually leave the building at unsociable hours disturbing other guests in the process, in these circumstances our Nuisance & Disturbance policy will apply.

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor accidental breakages, but we may charge you for the full cost to repair or make good if the damage or breakage is significant or caused by misuse.

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Any data gathered during the course of this booking may be held on computer.

Housekeeping:

We would ask guests to kindly treat our rooms with the respect and tidiness that they would give to there own house, guests leaving their room in an unfit,unfair or overly untidy state will be charged an extra housekeeping fee of £25

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Braemount Guest House, Sunnybank Road, Windermere, Cumbria, LA23 2EN
Phone: 015394 45967 E-mail: enquiries@braemount-house.co.uk